Terms of Service

Corptax Digital > Terms of Service

Terms of Service

Effective Date: March 2026

Welcome to www.corptaxdigital.com. These Terms of Service (“Terms”) govern your access to and use of the website, professional services, and software products (Delfin ERP & DelfinPOS) provided by Corptax Accountants LLP (“the Firm,” “we,” “us,” or “our”).

1. Acceptance of Terms

By engaging our services or using our software, you agree to be bound by these Terms. If you are using these services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Scope of Professional Services

  • Advisory Nature: We provide tax, accounting, and corporate advisory services based on the prevailing laws of Pakistan (FBR, SECP, etc.) and relevant international jurisdictions.
  • No Guarantee of Result: While we exercise professional due diligence, we do not guarantee specific outcomes (e.g., the approval of a specific tax refund or the outcome of a tax audit) as these are subject to the discretion of government authorities.
  • Deadlines: We are not responsible for penalties resulting from late filings if the client fails to provide the required documentation at least 7 working days prior to the statutory deadline.

3. Software License & Usage (Delfin ERP & DelfinPOS)

  • License Grant: We grant you a non-exclusive, non-transferable license to use Delfin ERP/POS for your internal business operations.
  • Prohibited Actions: You may not reverse-engineer, decompile, or attempt to extract the source code of our software. Unauthorized distribution of license keys is strictly prohibited.
  • Data Accuracy: The Firm is not liable for financial discrepancies, inventory errors, or tax miscalculations resulting from incorrect data entry by the user within the software.
  • Support: Standard technical support is provided during business hours (9:00 AM – 6:00 PM PKT). Emergency support for POS systems may be subject to a separate Service Level Agreement (SLA).

4. Client Obligations & Indemnification

  • Full Disclosure: You agree to provide true, accurate, and complete information. You must notify us immediately of any changes to your business structure or financial status.
  • Indemnity: You agree to indemnify and hold Corptax Accountants LLP harmless from any claims, losses, or penalties (including FBR/SECP fines) arising from fraudulent, inaccurate, or withheld information provided by you.

5. Intellectual Property

  • All content on the website, including the Tax Calculator, logos, software interfaces, and proprietary methodologies, is the intellectual property of Corptax Accountants LLP.
  • Use of our “Corptax Digital” or “Delfin” branding without written permission is prohibited.

6. Limitation of Liability

To the maximum extent permitted by law, Corptax Accountants LLP shall not be liable for:

  • Loss of profits, data, or business opportunities.
  • Errors caused by third-party integrations (e.g., bank APIs or government portal downtime).
  • Any amount exceeding the total fees paid by the client to the Firm in the 12 months preceding the claim.

7. Termination of Service

  • By Client: You may terminate your engagement at any time by providing written notice and settling all outstanding invoices.
  • By Firm: We reserve the right to suspend or terminate services/software access if:
    • Fees remain unpaid for more than 30 days.
    • We detect fraudulent activity or a conflict of interest.
    • The client fails to cooperate with legal compliance requirements.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Lahore.

9. Modifications

We reserve the right to update these Terms at any time. Continued use of our services or software following such changes constitutes your acceptance of the new Terms.